Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada post. If you prefer a faster delivery method, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Some products are not cold resistant, they will be sent directly to the poste office to prevent damage.
Boxes are amply sized and your items are well-protected.
FREE SHIPPING on orders of 49$ and up (before taxes) delivered in Quebec
FREE SHIPPING on orders of 75$ and up (before taxes) delivered to any other province in Canada
Pickup in store
CAUTION SPECIAL MEASURES RELATED TO COVID-19
As of Saturday January 9, 2021, you will be able to pick up your order at our Laval store. Please note that only orders previously made via the online store or by phone can be picked up.
You will receive a call or an email telling you that your order is ready to be picked up, there is no need to go to the store before having received this confirmation that your order has indeed been prepared.